How To Travel
Ouda W Dar hosts share their spaces all over Lebanon. All you have to do is enter your destination and travel dates into the search bar to discover distinctive places to stay.
Tools that help you search
We display photos of listings, host profiles, and reviews to help you make informed decisions when considering a host's space. We've also created search filters so you can narrow your results by type of accommodation, price, and location. For example, if you’re looking to make friends and stay with a host, select Private Room or Shared Room. Or if you’re looking for an entire space to call your own, go ahead and select the Entire Place filter.
Contacting hosts to book a stay
Once you complete your profile to give hosts a good idea of the kind of guest you are, you can request to book a host's space by clicking the Contact Host or Request to Book buttons.
The Request to Book button sends a reservation request to a host for the specific trip dates you select. The host has the option to either accept or decline the request, or ask you questions about your trip. When a host responds to your request, we send you an email to let you know. If they don't respond within 24 hours, your request simply expires.
The Contact Host button lets you start a conversation about their space and hosting style through our secure messaging system. You can use our messaging system to discuss trip details, request special prices, or ask about specific amenities.
Payment and confirmation
When you request to Book we'll ask for your payment details so we can hold your reservation.
If you use the Request to Book button to send a request, the host has 24 hours to respond. We won't charge your payment method until the host accepts your reservation. Once the host accepts, we process your payment and send you a congratulatory email that includes your receipt, trip details, and best wishes for a great trip. If you don't hear back within 24 hours, your request automatically expires.
What Are Guest Service Fees?
To help cover the costs of running Ouda W Dar, we charge guests a service fee every time a reservation is booked. The amount of this service fee varies and is based on a percentage of the reservation subtotal (before fees and taxes).The exact amount of the service fee is displayed before guests confirm a booking. Service fees for guests is 10% .We also charge hosts a host service fee to cover the cost of processing payments.
Trip cancellations and reservation changes
See the effect on service fees for the following situations:
- If a reservation request is retracted, expires or is declined, we don’t charge the guest a service fee
- If a guest cancels a reservation, the service fee charged to the guest is non-refundable
- If a guest chooses to be refunded after a host cancellation, the service fee charged to the guest is refunded
- If a reservation is changed, the service fee charged to the guest adjusts with to the new subtotal
Cancel A Reservation As A Guest
Before canceling a reservation, you should check your host’s cancellation policy to see whether or not you’re eligible for a full or partial refund.
See more information on the different cancellation policies.